FAQ Frequently Asked Questions

There are a few things to check. First check to make sure you have the proper account number put in. Second check the social security number you entered. If these are not accurate, you will get this error.
Your account number is the full number of your loan for the vehicle you have purchased from Superior Auto.
You can get your account number several ways.
  1. The easiest way to get your account number is off of your last receipt. Payment Receipt
  2. Loan paperwork
  3. By calling the location you make your payments at and they can give it to you. The phone numbers of our locations are available, here.
If your receipt shows X's at the beginning of your account number, then you have one of our old receipts. To get your full account number, contact the location you make payments at and ask them to give you your full account number.
In order to register online, you must have a valid email address. Example: sampleemail@hotmail.com
There are several free email service available such as: Hotmail, Yahoo, Gmail.
The password must be 8 to 16 characters in length, allowing upper and lower case letters, numbers, periods, and underscores.